Last Updated: October 11, 2026
P3P Labs offers shipping to eligible destinations within the United States, Europe, and the Middle East.
Shipping availability may vary depending on the product, destination, local regulations, and applicable import restrictions.
Certain medical and prescription products may only be shipped to locations where their distribution is legally permitted.
Orders are generally processed within 1–3 business days after payment confirmation and any required verification or authorization.
Orders requiring medical review, prescription approval, or additional documentation may take longer to process.
Orders placed on weekends or public holidays will normally be processed on the next business day.
Estimated delivery times depend on the destination, product availability, and shipping provider.
Products that are not currently in stock or require custom preparation typically have an estimated delivery time of 10–14 business days.
All delivery times are estimates and are not guaranteed. Actual delivery times may vary due to customs clearance, carrier delays, product availability, or other circumstances beyond our control.
Shipping fees, where applicable, are calculated and displayed at checkout.
Shipping costs may vary depending on the destination, package size, weight, and any special handling requirements.
Any applicable customs duties, import taxes, or local fees are the responsibility of the customer unless otherwise stated at checkout or required by applicable law.
Certain products may require specific storage temperatures or temperature-controlled transportation.
Where necessary, appropriate packaging and shipping methods are used to help maintain product integrity during transit.
Customers should follow the storage instructions provided with their products immediately upon delivery.
If a temperature-sensitive shipment arrives damaged, delayed, or with suspected temperature exposure, please contact us before using the product.
Certain products are available only following consultation, medical assessment, or authorization by a licensed healthcare provider.
Prescription products are dispensed and shipped through appropriately authorized pharmacies or fulfillment providers, subject to applicable laws and regulations.
P3P Labs reserves the right to delay or cancel orders that cannot be legally or safely fulfilled.
Once an order has been dispatched, customers will receive a shipping confirmation email with tracking information, where available.
Tracking updates are provided by the shipping carrier and may take time to appear after dispatch.
International shipments may be subject to customs inspections, import requirements, and local regulations.
Customers are responsible for ensuring that non-prescription products ordered for import are permitted in their destination country.
P3P Labs does not guarantee customs clearance and may restrict shipping to destinations where fulfillment cannot be completed legally.
If an order arrives damaged, is missing items, or appears to be lost in transit, please contact our support team as soon as possible.
We may request photographs, tracking information, or additional documentation to investigate the issue.
Eligible claims will be reviewed individually, and appropriate resolutions will be provided in accordance with applicable law and our Refund & Cancellation Policy.
Customers are responsible for providing accurate and complete shipping information at checkout.
If an order cannot be delivered due to an incorrect or incomplete address, additional shipping fees may apply.
Address changes cannot always be accommodated once an order has been dispatched.
For questions regarding shipping, delivery, or order tracking, please contact:
P3P Labs | Client Care
Website: www.p3plabs.com
Email: info@p3plabs.com
We are committed to providing a reliable, secure, and professional delivery experience.